B Charmed Gifts offers a (1) one year warranty (from the day of purchase) on regular price items purchased ONLY on our website, an authorized B Charmed Gifts store, official social media channels or distribution channel, an authorized multi-brand seller or other authorized online seller. Please contact our customer service chat or send us an email for a list of our authorized sellers.
Jewelry is warranted to the original consumer/purchaser against breakage or malfunction under normal use due to defects in material or workmanship. We will repair, or at our option, replace any defective jewelry with the same or a comparable model ONE TIME ONLY. You will just have to pay for shipping. FINAL SALE items or jewelry on sale are not under warranty and can not be repaired or replaced. Jewelry received with rewards, from our contests, giveaways and free trials are not under warranty.Please contact us on our website, chat with us or send an email to firstname.lastname@example.org to initiate the jewelry warranty process. Please send & include any photos of your jewelry.